When a small fire broke out in Mr P’s kitchen, Mole Valley Life’s linked smoke detectors were activated, triggering an alert to our Alarm Receiving Centre in Leatherhead. Upon receiving the alert, the team promptly assessed the situation and escalated it to the Fire Brigade, whilst instructing Mr P (who lives with dementia) to leave the property and reassuring him that help was on the way. As a result, Mr P only spent a few minutes exposed to smoke and the small fire was put out by the Fire Brigade before it had chance to spread.
“Because of your swift action Dad was only exposed to smoke for a few minutes, I can’t thank you enough.”
To find out more about how our Lifeline Alarm and Technology Enabled Care could help to support you or your loved one to live safe and well at home for longer, please call 01372 204500 or email mvlife@molevalley.gov.uk